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Business Conditions

1. Order

Individual sales contracs are made based on electronic orders performed by the buyer. The order shall include the following information:

  • identification of the customer (buyer) - name and surname, name of the company, corporate name of the business entity registered in the Commercial Register, place of business activity or customer's permanent residence; company registration number (IČ) and tax identification number (DIČ) of the customer (as long as they are registered as VAT paying business entities and perform business activity); telephone number and e-mail address of the customer.
  • specifications of the goods required
  • amount of pieces required
  • selected method of payment
  • required date for the delivery of goods (compliant to the mentioned below)
  • address for the delivery of goods and method of delivery

Based on a dutiful order by the customer, the Dynavix a.s. company shall verify the order by confirming to the customer the sort, price matching the price of goods on the date of the order and amount of goods it is obliged to deliver to the customer, as well as the delivery date of the goods ordered. After being confirmed by the Dynavix a.s. company, the order shall be deemed binding for the parties of the contract.

Dynavix a.s. shall deliver the goods to the customer within 3 working days, unless the customer requires a later delivery date.

2. Payment of the Purchase Price

The standard method of paying the purchase price of the goods delivered is cash on delivery when collecting the goods from the forwarder.

Methods of payment different from the one mentioned above are subject to the conditions arranged between the buyer and the seller at the verification of the order.

3. Delivery of Goods, Methods of Delivery

3.1 To delivery address with cash on delivery

The goods shall be sent via forwarder cash on delivery. The forwarder shall deliver shipments on working days within 24 hours after despatch. In case the customer shall not be found in the place specified by the address, the forwarder shall leave a notice in writing in a place designated for the purpose, including the telephone number to be contacted on and information on the moment of repeated delivery of the goods. The customer can contact the forwarder on the telephone number given and arrange a different place and time of delivery. The forwarder shall retry to deliver the goods on the next working day, if not contacted by the customer. Shall the forwarder not find the customer in the place specified by the address again, the forwarder shall leave a second notice in writing in a place designated for the purpose, including the telephone number to be contacted on. Shall the customer not contact the forwarder within five subsequent working days, the forwarder shall return the goods to the Dynavix a.s. company. Shall the amount due exceed 5.000,- CZK, the forwarder shall first contact the customer on the telephone to arrange the delivery date in advance.

The cost of delivery of goods in the amount of  90,- CZK shall be covered by the buyer. Shall the purchase price exceed 5.000,- CZK, the cost of delivery of goods shall be covered by the seller. The amount of 50,- CZK payable on delivery shall be covered by the buyer regardless of the volume of the order (only goods forwarded as cash on delivery).

4. Consumer Contracts, Right to Avoid Contract

In cases, where the purchase of goods (or the performance of the subject-matter) shall be performed by the customer (consumer) based on a contract made at a distance using communication means, namely and only through an Internet e-shop (hereinafter also referred to as "distance contract"), the customer - consumer shall have the right to avoid the contract within 14 days of the collection of the subject-matter. Shall the supplier not provide the customer with information he is obliged to provide under sec. 53 pars. 4 and 5 of the Civil Code, the term is 3 months of the collection of the subject-matter. Shall the information be duly provided within this 3-month term of the collection of the subject-matter under the provisions of sec. § 53 pars. 4 and 5 of the Act nr. 40/1964 Coll., Civil Code, as amended (hereinafter referred to as Civil Code), the 3-month term shall be terminated and the 14-day term initiated.

The consumer shall not be enabled to avoid contracts listed under sec. 53 par. 7 of the
Civil Code, which primarily are:

  • contracts for delivery of computer programs, in case the consumer has damaged their original package
  • contracts for delivery of goods adjusted to the requirements of the consumer
  • other contracts listed in the Act.

The notice of the avoidance of contract made at a distance given by the consumer shall be served on the Dynavix a.s. company (seller) until the avoidance term has terminated. When making use of the right to avoid contract, the consumer shall be bound to duly return complete goods (subject-matter), i. e. in the original condition and package, fit to be offered for further sale, undamaged, with all documents and documentation delivered to the consumer. The consumer shall be obliged to return the goods to the address of the supplier. Resulting from the avoidance of contract, the parties shall be bound to mutually return the full subject-matter performed pursuant to the conditions of the contract. The direct cost of the return of goods shall be covered by the consumer. Subsequent to the avoidance of contract and due return of goods from the consumer, the supplier shall be obliged to refund with no unreasonable delay the amount paid for the goods to the consumer, deducting transportation expenses paid by the seller for the delivery of goods to the consumer.

Contracts made with the consumer at a distance shall be terminated only under conditions provided by the Civil Code (primarily the provisions of secs. 49, 517 par.1 and sec. 597).

"Consumer" within the sense of the above-mentioned refers to the customer (buyer), who does not act within his or her trading or other business activity when entering into or performing the contract.

5. Further provisions

The customer acknowledges and agrees that the rights and duties between the seller and buyer shall be governed by the provisions hereof as well as the provisions of the Civil Code and Commercial Code and the procedure in case of lodging a claim for defects to goods (claim) shall be further governed by the claim rules of the seller available also at the domicile of the seller or on their website.

The customer declares to have become familiar with these business terms and conditions and the claim rules of the seller before filling in the order and sending it and to agree herewith.

The expenses of distant communication shall be covered by the seller.

There are no services provided with the hardware sold.

By filling in and sending the electronic order, the buyer confirms that the seller has granted him or her access to the seller's business terms and conditions accessible through a "www browser" giving information under the provisions of sec. 53 par. 4 of the Civil Code, i. e.  identification data of the seller (corporate name of the business entity registered in the Commercial Register, company registration number (IČ), domicile or place of residence in case of individuals), name of the goods ordered and their main features, price of goods, cost of delivery, method of payment and delivery, guidance on the right to avoid contract under the provisions of sec. 53 par. 6 of the Civil Code, expenses of using communication means at a distance and period of the validity of the offer or price.